If you can now connect to your wireless network but still can’t access the Internet, see Can’t connect to a wireless network for other solutions.
If you’re not sure what your network password is, see How to find your wireless network password. Make sure you’re using the correct password for your router The wireless network icon is in the taskbar. Your wireless network is in the list of available networks but you can’t connect to it. In Settings > Network & Internet > Airplane mode, Airplane mode is also Off. Go to Start, and select Settings > Network & Internet > Wi-Fi. If you’re having other issues with Wi-Fi, see Can’t connect to a wireless network for other solutions.Ĭheck the Wi-Fi settings on your Surface: Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.
